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Frequently Asked Questions
Frequently asked questions
General
Perfect Gifts & Novelties provides professional holiday styling for residential and commercial clients, including Christmas tree design and installation, wreaths, garlands, mantels, staircases, décor sourcing, redesign services, and seasonal takedown.We also create custom wreaths, garlands, second line umbrellas, and other special décor throughout the year.
Every holiday project begins with a Holiday Design Consultation. During your consultation, we discuss your space, design preferences, existing décor, sourcing needs, installation requirements, and overall project scope.Afterward, you will receive a customized proposal based on the services and design needs discussed.Once your proposal has been accepted, your service agreement has been signed, and the required non-refundable booking retainer has been received, your installation date is officially secured.
Because every project is different, holiday styling is priced according to the individual scope of work.Factors may include tree size, the number of spaces being styled, sourcing needs, installation requirements, travel, existing décor, and the overall level of service needed.Your personalized investment will be provided following your Holiday Design Consultation.
Sleigh Ride is designed for clients who already own their tree and décor and would likePerfect Gifts & Novelties to professionally style and install what they have.Silent Night is ideal for clients who have existing décor but need additional piecessourced to complete or elevate their design.Let It Sneaux is our most comprehensive holiday styling experience for clients whowould like assistance developing the design, sourcing the décor, and professionallyinstalling and styling the finished look.Your consultation will help determine which experience best fits your project.
Not necessarily.We can work with décor you already own, incorporate new pieces into an existing collection, or help develop an entirely new holiday look.Clients typically provide their Christmas tree, but tree sourcing may also be discussed as part of a personal shopping or sourcing service when needed.
Yes. Perfect Gifts & Novelties provides holiday styling for both residential and commercial spaces.Commercial projects may include Christmas trees, entryways, lobbies, storefronts, offices, hospitality spaces, and other seasonal installations designed to complement the space and the business itself.
Depending on the service selected, work may begin well before your installation date.Design preparation, sourcing, personal shopping, ordering, and other project-related work may begin once your proposal and service agreement have been approved and the required payments have been received.This is especially important for projects that include extensive sourcing or personalshopping.
We understand that plans can change.Because holiday projects require advance preparation and installation dates are limited, booking retainers are non-refundable. One rescheduling request may be considered when at least 14 days' notice is provided and is subject to seasonal availability. Cancellations made closer to the installation date, or after sourcing, shopping, or other project preparation has begun, may result in additional amounts becoming due.Complete cancellation and rescheduling terms are provided in your service agreementand accompanying client policies.
Décor, merchandise, materials, custom pieces, and special-order items purchased or ordered specifically for your project are non-refundable through Perfect Gifts & Novelties once the purchase or order has been made.Items purchased on your behalf belong to you, even if the installation is later canceled. Complete sourcing and purchasing terms are provided with your service agreement and client policies.
Holiday bookings are accepted based on installation availability and the amount of sourcing required for the project.Because seasonal inventory becomes increasingly limited as Christmas approaches, Perfect Gifts & Novelties may close personal shopping, extensive sourcing, or new installation requests earlier than the end of the season.Booking early provides the greatest flexibility for design, sourcing, and product selection.
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